Company

Our successes stem from our company’s energetic focus, collective approach and collaboration with our customers

…that’s how it will always be

Here’s our story

In the fall of 2000, Clara Shih and Steve Garrity met as freshmen in the Stanford Computer Science Department. Over the next four years, they built a strong friendship and mutual respect that would later become the foundation for Hearsay Social.

Clara joined Google and later Salesforce, helping create the first generation of web applications. Steve went on to work at Fortify and later Microsoft, where he helped create Windows Mobile and Azure, honing his background in mobile, cloud and enterprise scale, security and reliability.

In 2007, a Facebook app Clara had built for fun suddenly went viral. Forrester credited it with “kickstarting the Social Business Movement.” Clara was approached by a publisher to pen the first book about social business. The Facebook Era became an instant hit, featured in the New York Times and picked up by Harvard Business School as a marketing textbook.

Realizing that social media presented an even larger opportunity than the web a decade ago — and that enterprises needed help driving business, relevancy and loyalty in the new era — Clara messaged Steve on Facebook and Hearsay Social was born.

Cold calls no longer work. Your customers today expect to find and hear from you exactly when, where and how they prefer — on social and mobile. Hearsay 360 empowers salespeople to use digital to attract prospects, retain customers and grow business. The enterprise-ready solution boosts productivity and incorporates best practices while ensuring brand integrity and compliance for even the most highly regulated industries.

Clara, Steve and the entire Hearsay Social team are passionate about the transformational effect digital has on customer relationships. In the digital era, change is the only constant. Hearsay Social’s role is to bridge the gap between Silicon Valley with the needs of the enterprise. We are relentlessly committed to helping you innovate as new technologies continue to turn the world and your customers’ expectations upside-down. Thank you for joining us on this most extraordinary journey.

Our Values

GSD

We have a bias for action. We move fast. The Getting Stuff Done (GSD) mentality means we value getting the right stuff done at the right quality level.

Kaizen

Kaizen is Japanese for continuous self-improvement. Every day, we push one another to streamline our work, create efficiencies and improve processes. At Hearsay Social, we’re always working to improve ourselves and our teammates.

Customer Focus

Our customers truly come first. As we build solutions for some of the largest financial services companies in the world, we listen to our customers. We build solutions to solve real customer problems and prioritize what they need most.