Social Compliance Solution

Enterprise social compliance.
Any Device. Anywhere.

Enterprise-ready solution assists with compliance for regulated companies, including FINRA, IIROC, SEC, and FCA regulated financial firms. Delight and equip your compliance team with pre-approval workflow, real-time alerts, supervision and approval trails, and infraction resolution, all from a central dashboard. Capture, monitor, and archive social communications between your reps and their clients from mobile devices, remote locations, and the corporate network.

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“We selected Hearsay Social to make it possible for producers to grow business on social media while staying compliant and consistent with our brand.”
– Robert Bonsall, Assistant Vice President of Interactive Marketing at Penn Mutual

Critical Checklist

Pre-approve static content, including ads, tabs, and profiles yes
Capture and archive all social activity yes
Receive notifications about keyword infractions yes
Real-time remediation of problematic posts and tweets yes
Keep history of supervisory and review actions in context yes
Integrate with existing email supervision and archiving software yes
Quickly retrieve social data for internal spot-checks, external audits, or eDiscovery yes

Comprehensive Coverage

Our API-approach means you’ll have coverage even when the networks change their interfaces, and whether or not your employees access via their phone or the company network. Plus you’ll never have to have employees configure browsers or download software!

Robust Workflow

Easy routing of social content to meet FINRA and IIROC pre-approval requirements. Dramatically reduce time spent reviewing social content with one-click submission and review processes. Assign keywords to infractions queues, which automatically route to compliance, customer service, marketing, legal, and/or PR reviewers. Manage invites, organizational hierarchies, business units, regional distinctions, classifications, custom groups and more from the admin dashboard.

Continuous Monitoring and
Real-time Remediation

Monitor social content posted from any device and any location, for Facebook, Twitter, LinkedIn, Google+, and Foursquare. Catch infractions as they happen. Resolve infractions for 1,000s of pages instantaneously, including automatically deleting Facebook posts and tweets based on problematic keywords (e.g. “guarantee”, “free,” investment products).

Rogue Page Finder

Stay in control of how your brand is represented by your employees and the public. Identify all company-branded pages and profiles, whether or not created by you, with our patent-pending technology. Take action on unauthorized or unapproved pages. Receive alerts for new pages, profiles, and posts that link to your company page.

Capture and Archive

Capture and archive activity on every major network, including profiles, private messaging, chat, posts, comments, likes, re-shares, Facebook ads, Facebook tabs, LinkedIn Groups discussions, LinkedIn Recommendations, and more. All data is archived within context, catalogued, and easily searchable. Utilize robust filtering and reporting functionality to retrieve data based on role, network, lexicon, content type, or user. Export data to existing enterprise systems, including SiteMinder, Websphere, Autonomy, and Symantec Enterprise Vault.

Strategy, Training, and Support
Your success is our business.

Each Customer Success Manager is a veteran social strategist, hailing from tech giants like Facebook, Salesforce.com, Google, and Microsoft. Maximize your investment in social media. Drive social business effectiveness with easy onboarding and comprehensive training. Stay updated on new social media features, trends, and best practices.
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Enterprise Rights Management
Architecture and integrations at unmatched scale.

  • SSO, SAML2, OpenID

    Single sign-on for 1-click secure login

  • LDAP

    Real-time sync of employee records and organizational hierarchies

  • Enterprise Ready

    Deep Enterprise Integration
    Enterprise hierarchies are built into every aspect of the Hearsay Social product

Delivering scale, reliability, integration, and security without compromise. Enhance your operational efficiency with single sign-on (SSO) through SAML2 and OpenID, and integrate social data with existing enterprise systems via LDAP.
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Stories

Learn how Hearsay Social powers social business for real estate. Watch the video >
Find out how we empower Thrivent Financial for Lutherans in social business. Watch the video >
See how Hearsay Social helps Chris Andrews, a financial advisor, leverages social business. Watch the video >