Hailing from all points on the globe and leading  companies including Google, Salesforce.com, Microsoft, Oracle, and IBM, our management team embodies the innovation and agility that defines Silicon Valley.

Clara Shih – CEO and founder

Clara Shih is CEO and founder of Hearsay Social and member of the Starbucks Board of Directors. A pioneer in the social media industry, Clara developed the first social business application in 2007 and is a New York Times-featured bestselling author. She has been named one of Fortune’s Most Powerful Women Entrepreneurs, Fast Company’s Most Influential People in Technology, and Businessweek’s Top Young Entrepreneurs.

Based in Silicon Valley, Hearsay Social provides social business software for relationship managers to attract, retain, and grow customer relationships using popular social networks. Clara previously served in a variety of technical, product, and marketing roles at Google, Microsoft, and Salesforce.com. Clara graduated #1 in Computer Science at Stanford University, where she also received an MS in Computer Science – User Experience and Design. Clara also holds an MS in Internet Studies from Oxford University, where she studied as a U.S. Marshall Scholar.

Steve Garrity – CTO and founder

Steve Garrity is CTO and founder of Hearsay Social and an expert in developing scalable enterprise software solutions. Hearsay Social is the leading social business platform for the financial services industry, empowering global financial services teams to efficiently and successfully use social media to attract prospects, retain customers, and grow business. Steve has been highlighted in The Start-up of You, a new book by LinkedIn founder and chairman Reid Hoffman, as exemplary of the entrepreneurial spirit, and has been featured on Jon Sakoda’s blog as an example of a great founder. Before founding Hearsay Social, Steve worked as an engineer at Microsoft Corporation in Seattle where he developed the Azure.net services platform. He is a graduate of Stanford University with a BS and MS in Computer Science. At Stanford, he was selected as a Mayfield Fellow while studying Computer Science.

Michael Lock – President and COO

Michael joined Hearsay after eight years at Google. Michael was a founding executive at Google Enterprise and helped grow the business from its infancy to $1B. He was instrumental in launching Google Apps including business versions over Gmail, Google Calendar, Google Docs, Google Drive as well as Google Maps and Google App Engine. He has spoken extensively on the topic of the business cloud at a wide variety of industry events and is widely credited for helping large companies take their first steps into the public cloud. Prior to Google , Michael worked at a number of enterprise focused technology companies. He was a sales and marketing executive at IBM, ran a $300M+ business unit for Oracle and served as Senior Vice President of Worldwide Sales and Operations at Virage, Inc.  In his tenure, the publicly listed NASDAQ company tripled revenues before its successful sale and integration with Autonomy Corporation in 2003. He is a graduate of Wilfrid Laurier University in Waterloo, Ontario.

Mark Gilbert – VP, Products

Mark brings more than 15 years of enterprise and consumer product design experience to Hearsay Social, having served as head of product for a variety of key business units at Microsoft including System Center, Visual Studio, and Bing; driving technical and product strategy for Microsoft’s $17 billion server and tools business; and building out Microsoft’s product presence in Europe and Asia.

Gary Liu – VP, Marketing

Gary is responsible for all aspects of marketing at Hearsay Social.  Gary brings twenty years of experience in business strategy, marketing, and strategic alliances.  Prior to Hearsay Social, Gary was at ServiceSource where he led marketing functions including solution marketing, as well as corporate, customer and field marketing to help the company grow from $46 million in 2006 to over $240 million in revenue.  Before ServiceSource, Gary was at Siebel Systems where he held leadership roles in product marketing and partner management. Gary holds an MBA from the University of Michigan and a BS in Mechanical Engineering from Carnegie Mellon University.

Yasmin Zarabi - VP, Legal and Compliance

Yasmin brings over 14 years of corporate legal experience spanning private technology startups and public companies.  At Hearsay, Yasmin is responsible for the company’s legal affairs including, commercial, compliance, regulatory and privacy matters. Before joining Hearsay Social, Yasmin served as Senior Corporate Counsel at TIBCO Software where she was responsible for negotiating licensing transactions, providing advice on data privacy and implementing data privacy compliance for the company’s SaaS business.  Prior to TIBCO, she served in a variety of roles including General Counsel and Associate General Counsel for companies such as Gracenote, a division of Sony and Versata, now Trilogy Software. Yasmin has earned a JD from Golden Gate University and BA from University of California, Berkeley.

Chris Andrew – Managing Director, UK and Europe

Chris has a background in Product Management and as the first employee to join the founders at Hearsay Social he has led a number of key teams across Product, Customer Success & Sales. Prior to Hearsay Social Chris worked in Product Management at Intuit.  Chris now leads our European activities, supporting both global and European customers as they establish and scale social business programs.

Ron Piovesan – VP, Strategic Alliances

Ron Piovesan is Vice President, Strategic Alliances for Hearsay Social and focuses on building partnerships with social media networks and other ecosystem partners. Prior to Hearsay, Ron led Firefox’s content team, which built over 250 content, gaming, and app partnerships worldwide. Ron spent seven years at Cisco, most recently in corporate development where he led a series of equity investments in Latin America and the Middle East. Ron lectures on social media strategies at Stanford University and has a Bachelors of Journalism degree from Carleton University in Canada; a Masters in Communications from Goldsmiths College, UK; and an MBA from the joint program at the Columbia GSB and UC Berkeley Haas School of Business.

Abhay Rajaram – VP, Customer Success

Abhay is passionate about delighting Hearsay Social’s customers. His team is focused on driving successful implementations and professional services, managing ongoing engagements and education programs with customers, and delivering world-class customer support and services. With nearly 20 years of experience in product development, product marketing and customer enablement, Abhay is a recognized business leader and regular speaker in the world of customer success.

Prior, Abhay was Vice President of Customer Success at YouSendIt (now Hightail) where he built the customer success organization from the ground up, delivering industry-leading customer satisfaction and retention rates. Previously, Abhay managed product operations, strategy, pricing and training for Cisco’s Security Technology Business Unit (STBU) and also held product, engineering, and marketing management positions at IronPort Systems, 3Com Corporation and Wipro Technologies.

Abhay holds an M.B.A. from the University of California, Berkeley, and a B.S. in Computer Science from the National Institute of Technology, India.

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